SERVICES
In this is part of the transport operations, the market offers plenty of solutions to the Greek customer base. Our company stands out from this multitude of options, ensuring to its customers the following important advantages:
Meticulous observance of the transit time agreed with the customer.
Ensured truck availability regardless of time period.
Guaranteed slot-chartering regardless of summer season and holidays.
Use of privately owned trucks that meet all international standards.
Appointment of experienced drivers and modern vehicles that have all the legally required traffic and especially safety documents.
Special equipment to prevent damage during the trip.
Continuous monitoring of TIR and loading-delivery schedule.
Free direct delivery of part of the cargo in every Greek region.
In addition to the statutory CMR insurance required by law, we provide free extra insurance for third parties, which is passed on to our customers, to guarantee and preserve their interests.
The so-called groupage combined are the specialty of our company and have been carried out for 40 years with strict observance of all international standards and safety rules. Below are some of the elements that characterize the service provided to our customers and are an integral part of it:
Meticulous observance of the transit time agreed with the customer.
Competitive cost-quality service relationship.
Collaboration with the largest certified and reliable transport companies abroad, which ensure the fast and safe collection of cargo from foreign countries, even from the most remote places.
Personnel with know-how and long experience, who takes care of the safe loading-unloading and storage of goods, whenever required.
Frequent routes in guaranteed availability of trucks, with secured space on vesssels regardless of the Christmas season, Easter, summer holidays, etc.
Continuous monitoring of load and loading-delivery schedule.
Cargo deliveries until noon on the day of arrival of the truck.
Cargo deliveries even to the historic centers of Athens and Thessaloniki.
In addition to the statutory CMR insurance required by law, we provide free extra insurance for third parties, which is passed on to our customers, to guarantee and preserve their interests.
Strict adherence to the rules of confidentiality and safeguarding of commercial data arising from the traded goods and their accompanying documents.
The modern era has brought new demands on the data of handling and transport, to which SITI FORWARDING responded immediately and efficiently.
In the difficult field of crossdocking, our company has achieved delivery times equal to or even better than the courier services. To carry out the process of crossdocking and fulfilling its special requirements, we use flexible vehicles of smaller dimensions compared to TIRs, thus minimizing travel time from abroad and satisfying in the best way the urgent loads of our clientele. In addition, we have a storage depot at a key point in the center of Athens, where specialized personnel undertake the execution of the project, within less than 30 minutes per vehicle and the immediate promotion of cargo to the final recipients with ‘dedicate’ trucks.
In the field of logistics, where many companies are known to operate, in addition to the data services offered, SITI attaches special importance to the following three key hot issues: a) In delivery times even to difficult destinations. b) In the complete elimination of damage and losses in the goods. c) In the protection of the commercial and personal data of our clientele.
We carry out the deliveries of our cargo arriving from abroad, using an extensive and excellently organized network of privately owned trucks for the region of Attica and the neighboring prefectures, while for the rest of Greece tested and absolutely reliable domestic transport agencies. Throughout the many years of dealing with the sensitive issue of distributions, we can guarantee our customers the following:
Absolute consistency in delivery times.
Possibility of same day distributions in Attica and deliveries by appointment.
Distributions in 'difficult' places where special permission is needed (eg city center)
Trucks for the service of Attica equipped with GPS, hydraulic door and pallet truck.
The shortest door-to-door delivery times to all destinations outside Attica, both inland and on the islands.
Transportation of special loads requires maximum responsibility. Our company charters the appropriate trucks, which meet the legal requirements, with the necessary specifications for the dimensions of each special load. It is precisely this responsibility that imposes on us, in those cases where the nature of the load requires the assistance of a special partner-carrier, the transport to be assigned directly to him, in order to reduce the burden on the customer.
Vulnerable and high-value cargoes need special treatment, which is undertaken by our specialized staff to protect them and, if necessary, to repack them so that they can withstand the transport conditions and protect customer’s interests.
Household appliances from and to abroad are undertaken under special agreement, and after the customer is notified of all costs related to the parameters of the project (potential packaging, workers, etc.) and not with subsequent charges and costs that he had not taken into account, as it often happens.
The issue of safety is of paramount importance to our company and this is what is required in the transport of flammable and liquid goods. In transporting these cargoes, SITI FORWARDING guarantees the following:
Collaborate with trucks that have all the requirements and licenses required by law to be able to load goods classified in all categories of the ADR scale.
Cooperation with tanks that meet the transport requirements of liquid cargo and ensure the safe and fast transport of the goods.
Drivers certified with diplomas of suitability of the competent ministry, with excellent knowledge and experience in the categorization of ADR goods.
Slot-chartering necessarily stating to the shipping companies the flammability of the transported products where SITI shares with the customer the corresponding surcharge and protects the interests of both the carrier and the consignee.
Long-term experience and know-how that offers the customer the assurance that the transfer is executed in compliance with legal requirements, without ‘sly’ charges.
Air travel is based on time, which is 'money' for the customer. Taken this onto consideration, our company makes sure to select airlines that provide their customers with both fast flight response and safe loading of goods within the aircraft.
SITI's extensive network of internal distributions guarantees the acceleration of procedures at the destination airport, so that the customer receives the goods at times that fully meet his needs.
If requested by the customer, customs clearance services of the goods subject to customs duties are also offered, at cost prices.
SITI has ensured the cooperation with reliable global service courier providers in order to offer special discounted prices and meet all the tailored clients’ needs.
Our company's customers in other types of transport (land, etc.) are offered without any commission the special discounted prices that we have secured from the providers, as a reward bonus.
It is often for companies to do market research in order to choose the most suitable solution for the execution of a transport project, based on the cost-and-value requirements that are imposed by international economic circumstances and competition. This applies to both the ‘normal’ transport activities and the 'special' ones, which sometimes determine whether or not is profitable to proceed with the purchase of specific products. For this type of market needs, SITI is a pioneer responsibly offering to any interested party:
Preparation of comprehensive studies regarding the execution of any transport project, including specific and complete final cost estimates based on data at the time of drafting as well as projection of future developments. The study provides also recommendations for improvement in relation to transport conditions of goods and cost reductions for the potential purchaser, responding to the key dilemma "should I bring them or not?"
The above studies are not binding on the client regarding the assignment of the project. If SITI undertakes the implementation of the project, the study will be provided to the customer without any charge.
The hard economic times have shifted the focus on the market of the so-called ‘of the beaten path’ countries, although many of them are still an unexplored field. Our company, with excellent knowledge of the subject and many years of dealing with these issues, performs:
Market research and transportation capabilities to and from any developing country, enriched with cost estimates, transit times and many other useful information about the special features and conditions in these countries.
These surveys are carried out with a special agreement that clearly defines the terms of confidentiality and discretion that govern their implementation.